Frequently Ask Questions
Do you have questions?
Find the answers to some of our most frequently asked questions below!
What Are Your Cut-Off Times For Interisland Cargo?
Click here to see cut-off times for LCL, FCL & reefer cargo for cargo sailing from Grand Cayman to Little Cayman & Cayman Brac.
How Often Do You Have Interisland Sailings?
Thompson Shipping sails once a week from Grand Cayman to Little Cayman & Cayman Brac (weather permitting).
Click here to be directed to our interisland information page.
Where Are Tropical Shipping’s Receiving Locations?
See a full list of Tropical Shipping’s receiving locations here.
What is a Verified Gross Mass (VGM) ?
Effective from July 1, 2016 with the SOLAS (Safety of Life at Sea) amendment covering container weight regulations, a packed container will no longer be allowed to be loaded onboard vessels unless its verified gross mass (VGM) has been provided by the shipper to the ocean carriers and/or port terminal representatives prior to the load list cut-off date.
Click here to see complete details, including how to determine the VGM, why you need one and more.
My Cargo Is Missing Or Damaged, How Do I Make A Claim?
Find our claim form and procedure here.
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