Click here to see our hours of operation.

Update to Tropic Jade Voyage 3125

News Update from Tropical Shipping – April 29, 2020
RE: Update to Tropic Jade Voyage 3125

The voyage of the Tropic Jade 3125, on Tuesday, May 5, 2020 to Grand Cayman has been canceled. The following week vessel will sail on its usual schedule.

Tropical Shipping continues to sail to all ports each week and port operations are open for Vessel Arrival and Discharge.

We thank you for your patience during this difficult time. We will continue to monitor the developments on the outbreak of COVID-19 and will work closely with our customers, communities, and business leaders to ensure that we all do our part to win the fight against the novel coronavirus and emerge stronger than ever. 

Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on the Tropical Shipping website on the Bookings and Customer Service page – found in the Contact area of our website www.tropical.com.

Update to Tropic Jade Voyage 3125

News Update from Tropical Shipping – April 21, 2020
RE: Update to Tropic Jade Voyage 3125

The voyage of the Tropic Jade 3125, on Tuesday, April 28, 2020 to Grand Cayman has been canceled. The following week’s vessel will sail on its usual schedule.

Tropical Shipping continues to sail to all ports each week and port operations are open for Vessel Arrival and Discharge.

We thank you for your patience during this difficult time. We will continue to monitor the developments on the outbreak of COVID-19 and will work closely with our customers, communities, and business leaders to ensure that we all do our part to win the fight against the novel coronavirus and emerge stronger than ever. 

Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on the Tropical Shipping website on the Bookings and Customer Service page – found in the Contact area of the website www.tropical.com.

Hours Of Operation

Last updated: August 25, 2020

THOMPSON SHIPPING OFFICE HOURS OF OPERATION 
Monday – Friday       |    8:30am – 4:30pm
Saturday                     |    8:30am – 12noon

INTERISLAND RECEIVING HOURS OF OPERATION 
***Interisland schedule is subject to change due to weather & public holidays. Please contact us for sailing confirmation.
Click here to be directed to our interisland sailing page.

Dry Cargo/ Vehicles Only
Monday                              |    8:30am – 3pm
Wednesday – Friday          |    8:30am – 3pm
Saturday                             |    8:30am – 11am

Reefer Cargo Only
Tuesday                              |    8:30am – 12noon  (WEATHER PERMITTING)

For assistance outside of these hours you may  or use our contact page to send us a message.

Everything You Need to Know About Verified Gross Mass (VGM).

What Is The Purpose Of A Verified Gross Mass (VGM)?
The International Maritime Organization (IMO) initiated a regulation that requires shippers to indicate the VGM (Verified Gross Mass) of every container they transport. This was intended to improve the safety of everyone on board of cargo vessels as major differences in the communicated and actual container mass have led to several serious accidents in the past.

What is a Verified Gross Mass (VGM)? 
A Verified Gross Mass is the combined weight of an ocean shipment’s cargo, dunnage & bracing (material used to keep the cargo in position in a ship’s hold), plus the tare weight of the container. 

How Do You Determine The VGM?
The requirement provides 2 methods for the shipper to determine the VGM of the container:

Method 1:
Upon the conclusion of packing and sealing a container, the shipper may weigh, or have arranged that a third party weigh the packed container. 

Method 2:
The shipper or, by arrangement of the shipper, a third party may weigh all packages and cargo items, including the mass of pallets, dunnage and other packing and securing material to be packed in the container and add the tare mass of the container to the sum of the single masses of the container’s contents.

How Do I Find The Tare Weight Of A Container? 
The container tare mass is indicated on the CSC sticker on the door of each container. 

Where Can I Find A VGM Form?
– To download a Thompson Shipping VGM Form, click here. 
– To download a Tropical Shipping VGM form, click here.